Shipping policy

a/byspzs-shipping-policy-en.txt → b/byspzs-shipping-policy-en.txt
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+Shipping Policy
+Last updated: August 6, 2026
+
+1. SHIPPING AREAS
+
+1.1 Current Shipping Regions
+- United States mainland: All 50 states
+- US territories: Puerto Rico, Guam, etc. (additional fees may apply)
+- International shipping: Not available at this time (planned for late 2026)
+
+1.2 Shipping Restrictions
+- Remote areas may require additional time
+- Military addresses (APO/FPO) may have restrictions
+- Additional fees apply to Hawaii and Alaska
+
+2. SHIPPING OPTIONS
+
+2.1 Standard Shipping
+- Delivery time: 7-14 business days
+  - Free on orders over $39
+  - $5.99 on orders under $39
+- Tracking: Tracking number provided
+
+3. ORDER PROCESSING
+
+3.1 Processing Time
+- Business hours: Monday to Friday, 9 AM to 5 PM (EST)
+- Processing time: 1-3 business days
+- Weekends and holidays: No processing
+
+3.2 Order Confirmation
+- Immediate confirmation email after order placement
+- Includes order details and estimated delivery time
+- Track order status in your account
+
+3.3 Order Modifications
+- Modification window: 30 minutes after order confirmation
+- Modification method: Contact customer service
+- Limitation: Cannot modify after shipping
+
+4. SHIPPING COST CALCULATION
+
+4.1 Cost Factors
+- Based on order total
+- Based on delivery address
+- Based on shipping speed selection
+
+4.2 Free Shipping Conditions
+- Free standard shipping on orders over $50 to mainland US
+- Special promotions may offer additional free shipping
+- Members may have additional benefits
+
+4.3 Additional Fees
+- Remote area surcharge: $20-30
+- Oversized item surcharge: Calculated based on actual
+- Express shipping fee: $20 and up
+
+5. SHIPMENT TRACKING
+
+5.1 Tracking Information
+- Tracking number provided within 24 hours of shipment
+- Notified via email and SMS
+- Real-time status available on Website